General terms and conditions, data protection and cancellation notice
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Terms of Service
1. Scope
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity. Entrepreneur is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of its commercial or independent professional activity.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Rene's Tiffany.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.
3. Contract language, contract text storage
The language available for the conclusion of the contract is German.
We save the contract text and send you the order data and our terms and conditions in text form. You can see the contract text in our customer login.
4. Terms of delivery
In addition to the specified product prices, shipping costs are added. You can find out more about the shipping costs from the offers.
You have the option of picking up from Rene Werner, Birkenstr. 22, 84478 Waldkraiburg, Germany during the following business hours: by prior arrangement
We do not deliver to packing stations.
5. Payment
The following payment methods are generally available in our shop:
PayPal
In the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.
Cash on pickup
You pay the invoice amount in cash upon collection.
6. Retention of title
The goods remain our property until full payment.
7. Transport damage
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. Failure to make a complaint or contact us will have no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
8. Warranties and guarantees
Unless otherwise expressly agreed below, the statutory liability for defects applies.
The following applies to used goods: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year from delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortened deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the event of willful or grossly negligent breach of duty as well as malice
• in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely (cardinal obligations)
• as part of a guarantee promise, if agreed or
• as far as the scope of the product liability law is open.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
9. Liability
We are always liable without limitation for claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the event of an intentional or grossly negligent breach of duty
• in the case of a guarantee promise, if agreed, or
• as far as the scope of the product liability law is open.
In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability shall be that which was foreseeable at the time the contract was concluded Limited damage, the occurrence of which must typically be expected.
In addition, claims for damages are excluded.
10. Dispute settlement
Terms of Service
1. Scope
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity. Entrepreneur is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of its commercial or independent professional activity.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Rene's Tiffany.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.
3. Contract language, contract text storage
The language available for the conclusion of the contract is German.
We save the contract text and send you the order data and our terms and conditions in text form. You can see the contract text in our customer login.
4. Terms of delivery
In addition to the specified product prices, shipping costs are added. You can find out more about the shipping costs from the offers.
You have the option of picking up from Rene Werner, Birkenstr. 22, 84478 Waldkraiburg, Germany during the following business hours: by prior arrangement
We do not deliver to packing stations.
5. Payment
The following payment methods are generally available in our shop:
PayPal
In the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.
Cash on pickup
You pay the invoice amount in cash upon collection.
6. Retention of title
The goods remain our property until full payment.
7. Transport damage
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. Failure to make a complaint or contact us will have no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
8. Warranties and guarantees
Unless otherwise expressly agreed below, the statutory liability for defects applies.
The following applies to used goods: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year from delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortened deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the event of willful or grossly negligent breach of duty as well as malice
• in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely (cardinal obligations)
• as part of a guarantee promise, if agreed or
• as far as the scope of the product liability law is open.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
9. Liability
We are always liable without limitation for claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the event of an intentional or grossly negligent breach of duty
• in the case of a guarantee promise, if agreed, or
• as far as the scope of the product liability law is open.
In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability shall be that which was foreseeable at the time the contract was concluded Limited damage, the occurrence of which must typically be expected.
In addition, claims for damages are excluded.
10. Dispute settlement
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
Data protection
Responsible for data processing is:
Rene Werner
Birkenstrasse 22
84478 Waldkraiburg
Germany
08638/6239751
info@renes-tiffany.de
Thank you for your interest in our eBay shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and hosting
You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.
This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to protect our legitimate interests, which outweigh our interests, in the correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.
2. Data collection and use for contract processing, establishing contact
Your personal data are collected via eBay or directly by us if you provide them in the context of your order or when you contact us (e.g. using the contact form or email). Both eBay and we act as responsible. All data collected via eBay are processed on the eBay servers and processed in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR passed on to us for contract processing or for processing your contact.
Mandatory fields are marked as such, because in these cases we absolutely need the data to process the contract or to process your contact and you cannot complete the order without providing it or cannot send the contact. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries. After completion of the contract, your data will be restricted for further processing and deleted after any tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in another way, which is permitted by law and via which we inform you in this declaration.
3. Data transfer
To fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data themselves, provided you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
4. Contact options and your rights
As a data subject, you have the following rights:
according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
According to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
to exercise the right to freedom of expression and information;
to fulfill a legal obligation;
for reasons of public interest or
is necessary to assert, exercise or defend legal claims;
according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, as far as
the accuracy of the data is contested by you;
the processing is unlawful, but you refuse to delete it;
we no longer need the data, but you need it to assert, exercise or defend legal claims or
You have objected to processing in accordance with Art. 21 GDPR;
According to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which outweigh our interests, you can object to this processing with effect for the future. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing takes place for other purposes, you have a right to object only if there are reasons that arise from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Serves legal claims
This does not apply if the processing is done for the purposes of direct marketing. Then we will no longer process your personal data for this purpose.
Incidentally, eBay's privacy policy applies. In this respect, eBay is the person responsible for data processing. You can find out more about handling your data on eBay here: https://www.ebay.de/help/policies/member-behavior-policies/datenschutzerklrung?id=4260
Responsible for data processing is:
Rene Werner
Birkenstrasse 22
84478 Waldkraiburg
Germany
08638/6239751
info@renes-tiffany.de
Thank you for your interest in our eBay shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and hosting
You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.
This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to protect our legitimate interests, which outweigh our interests, in the correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.
2. Data collection and use for contract processing, establishing contact
Your personal data are collected via eBay or directly by us if you provide them in the context of your order or when you contact us (e.g. using the contact form or email). Both eBay and we act as responsible. All data collected via eBay are processed on the eBay servers and processed in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR passed on to us for contract processing or for processing your contact.
Mandatory fields are marked as such, because in these cases we absolutely need the data to process the contract or to process your contact and you cannot complete the order without providing it or cannot send the contact. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries. After completion of the contract, your data will be restricted for further processing and deleted after any tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in another way, which is permitted by law and via which we inform you in this declaration.
3. Data transfer
To fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data themselves, provided you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
4. Contact options and your rights
As a data subject, you have the following rights:
according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
According to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
to exercise the right to freedom of expression and information;
to fulfill a legal obligation;
for reasons of public interest or
is necessary to assert, exercise or defend legal claims;
according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, as far as
the accuracy of the data is contested by you;
the processing is unlawful, but you refuse to delete it;
we no longer need the data, but you need it to assert, exercise or defend legal claims or
You have objected to processing in accordance with Art. 21 GDPR;
According to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which outweigh our interests, you can object to this processing with effect for the future. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing takes place for other purposes, you have a right to object only if there are reasons that arise from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Serves legal claims
This does not apply if the processing is done for the purposes of direct marketing. Then we will no longer process your personal data for this purpose.
Incidentally, eBay's privacy policy applies. In this respect, eBay is the person responsible for data processing. You can find out more about handling your data on eBay here: https://www.ebay.de/help/policies/member-behavior-policies/datenschutzerklrung?id=4260
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must give us (Rene Werner, Birkenstr. 22, 84478 Waldkraiburg, Germany, info@renes-tiffany.de, phone: 08638/6239751, fax: 08638/6239752) by means of a clear statement (e.g. a letter sent by post, fax or email) to inform you of your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.
You can also electronically fill in and submit your declaration in accordance with the explanations and forms that can be obtained from "My eBay" under "Buy / Purchase overview" for the respective article. If you make use of this option, a confirmation of receipt of your declaration will be sent to you immediately (e.g. by email).
To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.
Consequences of cancellation
If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any event no later than fifteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fifteen days have expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Rene Werner, Birkenstr. 22, 84478 Waldkraiburg, Germany, info@renes-tiffany.de, Fax: 08638/6239752
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Goods (*) / the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only for notification on paper)
- date
(*) Delete where inapplicable.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must give us (Rene Werner, Birkenstr. 22, 84478 Waldkraiburg, Germany, info@renes-tiffany.de, phone: 08638/6239751, fax: 08638/6239752) by means of a clear statement (e.g. a letter sent by post, fax or email) to inform you of your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.
You can also electronically fill in and submit your declaration in accordance with the explanations and forms that can be obtained from "My eBay" under "Buy / Purchase overview" for the respective article. If you make use of this option, a confirmation of receipt of your declaration will be sent to you immediately (e.g. by email).
To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.
Consequences of cancellation
If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any event no later than fifteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fifteen days have expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Rene Werner, Birkenstr. 22, 84478 Waldkraiburg, Germany, info@renes-tiffany.de, Fax: 08638/6239752
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Goods (*) / the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only for notification on paper)
- date
(*) Delete where inapplicable.